We are looking for a Customer Experience Champion to support client handling and ensure smooth execution of order processing and logistics operations in the export business. The role focuses on maintaining service quality and timely coordination.
Responsibilities
Support client communication and ensure smooth operations
Handle order processing, quotations, and invoicing
Coordinate with logistics partners for timely dispatch
Track orders and provide regular updates
Requirements
4 years of experience in customer experience or operations
Knowledge of logistics, preferably with Gati Limited
Experience in order processing, quotations, and invoicing
Good coordination and communication skills
Job Role
Employment Type
Full Time
Job Requirements
Experience
Mid-Level (4+ years)
Skills Required
CRM Executive
Customer Support
Inventory Executive
Inventory management
CRM & clienteling
Complaint resolution
Education Requirements
Bachelor’s degree in Business Administration, Commerce, or a related field
