We are hiring for Graduates/Under Graduates/Freshers/Experience who are willing to join immediately in Voice Process for the position of Business Associate / Customer Support.
Roles & Responsibility
- Source new sales opportunities through lead follow-up and outbound cold calls and emails
- Route qualified opportunities to the appropriate sales executives for further development and closure.
- Close sales and achieve monthly sales targets
- Customer acquisition retention
- Research accounts, identify key players and generate interest
- Team with channel partners to build pipeline and close deals
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Escalating customer feedback.
- Handling inbound communication via various means in a professional manner.
- Working with various internal teams.
Desired Candidate Profile
- Candidate must be comfortable with WORK FROM OFFICE MODE.
- Good communication in English and Hindi both.
- Key Skills: Business Associate, Customer Support, Communication, Customer Handling, Sales, Shine
