Business Associate / Customer Support

We are hiring for Graduates/Under Graduates/Freshers/Experience who are willing to join immediately in Voice Process for the position of Business Associate / Customer Support.

Roles & Responsibility

• Source new sales opportunities through lead follow-up and outbound cold calls and emails
• Route qualified opportunities to the appropriate sales executives for further development and closure.
• Close sales and achieve monthly sales targets
• Customer acquisition retention
• Research accounts, identify key players and generate interest
• Team with channel partners to build pipeline and close deals
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Escalating customer feedback.
• Handling inbound communication via various means in a professional manner.
• Working with various internal teams.

Desired Candidate Profile

• Candidate must be comfortable with WORK FROM OFFICE MODE.
• Good communication in English and Hindi both.
   
• Key Skills: Business Associate, Customer Support, Communication, Customer Handling, Sales, Shine