We are  looking for Customer service Representative  who can help in driving the sales with good knowledge in jewellery specially related to pearls.

Responsibilities :

• Efficiently operate the store’s office according to all policies and procedures.
• Providing outstanding customer service at all times.
• Processing customer transactions.
• Balance store closing and nightly paperwork.
• Processing orders, sales and transfers of merchandise.
• Handling incoming phone calls and responding to general inquiries.
• Evaluate and document condition of customers merchandise for repair.
• Inspect merchandise and completed repair for quality control standards.
• Knowledge of ASC operating system a plus.

Skills:

Individuals must be able to multi-task and be detailed and number oriented. Teamwork and support for all areas of the store is a must.

Interview Process:

HR Round

Face to face technical round