We are looking for a polished and consultative Client Advisor to manage high-value jewellery sales at our Defence Colony showroom. This role goes beyond walk-in counter sales and focuses on relationship-led selling, online lead conversion, and personalised client advisory for premium customers.

You will act as a trusted jewellery consultant guiding clients through design selection, pricing, customization, and purchase decisions across both in-store and online touchpoints.

Client Advisory & In-Store Sales Provide personalized jewellery consultations based on client preferences, occasions, and budgets Present gold, diamond, and fine jewellery collections with detailed explanations on quality, pricing, and craftsmanship Handle high-value transactions with professionalism and discretion Build long-term relationships with premium clients and ensure repeat business Online Leads & Digital Sales Follow up on online inquiries, WhatsApp leads, Instagram DMs, and website enquiries Share quotations, images, videos, and product details with clients Schedule store visits and virtual consultations where required Convert online leads into confirmed sales and walk-ins Relationship Management Maintain a personal client database and follow up for anniversaries, weddings, festivals, and special occasions Proactively reach out to existing customers with new collections and offers Deliver a luxury, trust-driven customer experience Coordination & Store Support Coordinate with inventory, billing, and operations teams Support custom orders, resizing, and after-sales follow-ups Ensure showroom presentation and brand standards are maintained