We are looking for a customer-focused Counter Sales Associate who can deliver an exceptional in-store experience, drive sales, and build strong customer relationships. The ideal candidate should have prior jewellery retail experience, strong communication skills, and a passion for luxury sales.
Responsibilities
Greet and direct customers
Use pleasant language and anticipate your clients' requirements to build and maintain a positive relationship with them.
Give knowledge & correct guidance to customers while they are making their purchase.
Sell Products by establishing contacts & developing relationships with the clients. Maintain and build relationships with existing clients, ensuring repeat business and customer satisfaction.
Eensure racks are fully stocked take care of the display
Manage returns of merchandise
Promptly submitting customers' purchase orders to the relevant department for processing
Resolving customer complaints in a timely and professional manner to maintain customer loyalty
Inform customers about discounts and special offers
Providing after Sales service to the customers. Maintaining Inventory & Collection of Customer Data
Responsible for meeting monthly sales revenue target
Stay up-to-date with new products/services
Requirements
Sales, communication, or a similar discipline.
Prior experience as a relationship executive, ideally in a similar organization
Strong interpersonal and collaborative skills.
In-depth knowledge of effective sales and negotiation tactics
