Oversee daily store operations, including opening and closing procedures, ensuring all security measures are adhered to Manage inventory levels, including ordering new pieces, conducting regular stock checks, and organizing the repair or return of damaged goods. Train and supervise staff, ensuring they have product knowledge and excellent customer service skills. Set sales targets and motivate staff to meet or exceed these goals through effective sales techniques and customer engagement. Expand clientele by generating leads and acquiring new customers Handle customer inquiries and complaints, providing solutions that ensure customer satisfaction and loyalty. Responsible for meeting monthly sales revenue targets Developing innovative sales strategies to achieve sales goals Upselling & cross-selling to the potential customers Establish, develop and maintain positive business & customer relationships Expanding industry knowledge by attending educational workshops and reading professional publications Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Support in business development planning and strategy efforts