Looking for CRM for US market for jewellery brand in mumbai

Job Description-

• Responsible for managing the International CRM team
• Key account management and providing highest possible level of service to the customer.
• Implementing, Maintaining, monitoring systems in Pre & Post Sales.
• Continuous improvement for processes and tracking efficient management across the team.
• Responsible for meeting targets
• Inclination to acquire new customers and leads conversion.
• Promote the company's products/services addressing or predicting clients objective.
• Order processing, invoicing, manage contracts, billing and collections, following & dispatch.

Skills-

• Deep understanding of customer orientation and ability to meet and exceed customer expectations.
• International experience is a plus.
• A good exposure and understanding of the Jewelry industry are needed.
• Manufacturing, design, or development knowledge is a plus to understand customer needs and propose creative solutions.
• Must have Gati software knowledge
• Male candidate preferred