Responsibilities:

• Studying the features of all Gold, Diamond and Silver products on offer.
• Arranging stock in a manner that is both visually appealing and allows ease of movement.
• Training staff in effective sales and communication strategies.
• Negotiating prices and payment plans, and then closing sales.
• Advising Purchasers on items which ought to be restocked or removed from the catalog.
• Resolving strain and conflict between staff to promote a jovial and productive workplace.
• Documenting sales and rewarding employees for these accordingly.
• Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
• Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
• Seek ways to better promote the store, the product line and service within the store.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
• Manage all controllable costs with a view to maintaining profitability.
• Ensure the store remains clean and presentable at all times.
• Making sure all customer complaints are solved and updated to Management.
• Improve the sales per executive per month to achieve the company goals.
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

Requirements:

• Prior experience as a showroom manager, ideally at a similar jewellery retail brand.
• Extensive experience selling comparable products.
• Degree in Marketing or similar is highly advantageous.
• Ability to design and create spaces that are engaging and welcoming.
• Capacity to convince stubborn, rude and indecisive customers to make purchases.
• Top-notch training and mentoring skills.
• Outstanding teamwork, communication, and arbitration abilities.
• Excellent written skills.
• Must be fluent in English, Marathi/Hindi languages

Interview Rounds:

HR Round

In-Person Technical Round