Unidesign jobs: Sr. Customer Experience Champion

Mumbai, Maharashtra, India
Up to ₹7 LPA
Full Time
Mid-Level
Posted 18 Apr 2026

29 viewsShare

Job Description

We are looking for a Senior Customer Experience Champion to manage client interactions and ensure seamless order processing and logistics coordination for export operations. The role involves handling end-to-end customer experience while maintaining high service standards.

Responsibilities

Manage client communication and ensure a smooth customer experience Handle order processing, quotations, and invoicing Coordinate with logistics partners for timely deliveries Ensure proper tracking and updates for export shipments

Requirements

6 years of experience in customer experience or client servicing Strong client coordination and communication skills Knowledge of logistics, preferably with Gati Limited Experience in order processing, quotations, and invoicing

CRM Executive
Inventory Manager
Customer Support
Operations Manager
Inventory management
CRM & clienteling
Complaint resolution

Education

Bachelor’s degree in Business Administration, Commerce, or a related field

About Company

Unidesign Jewellery Private Limited

View Company Profile

Roles you can apply to now

This role has been listed for a while, so here are similar ones posted recently.

Padmavati Jobs:Customer Relations Executive, Mumbai

Similar role

Padmavati Chains Private Ltd

Navi Mumbai, Maharashtra

Full TimeMid-Level

Salary not disclosed1 week ago

Padmavati Jobs: Manager HR, Mumbai

In Mumbai

Padmavati Chains Private Ltd

Mumbai, Maharashtra

Full TimeSr-Level

₹12 - ₹15 LPA1 day ago

Soham Jobs: Accountant, Mumbai

In Mumbai

Soham Creations

Mumbai, Maharashtra

Full TimeSr-Level

Salary not disclosed1 day ago

Soham Jobs: Sales Executive, Mumbai

In Mumbai

Soham Creations

Mumbai, Maharashtra

Full TimeSr-Level

Up to ₹50,000/month1 day ago

Om Jewellers Jobs: Audit Executive, Mumbai

In Mumbai

OM Jewellers Private Limited

Mumbai, Maharashtra

Full TimeMid-Level

₹25,000 - ₹28,000/month6 days ago

Om Jewellers Jobs: Graphic Designer, Mumbai

In Mumbai

OM Jewellers Private Limited

Mumbai, Maharashtra

Full TimeMid-Level

25,000 6 days ago