We are looking for a Senior Customer Experience Champion to manage client interactions and ensure seamless order processing and logistics coordination for export operations. The role involves handling end-to-end customer experience while maintaining high service standards.

Manage client communication and ensure a smooth customer experience Handle order processing, quotations, and invoicing Coordinate with logistics partners for timely deliveries Ensure proper tracking and updates for export shipments

6 years of experience in customer experience or client servicing Strong client coordination and communication skills Knowledge of logistics, preferably with Gati Limited Experience in order processing, quotations, and invoicing

1. HR Round 2. Manager Round

Bachelor’s degree in Business Administration, Commerce, or a related field