Urgently looking for CRM (female) for jewellery brand in Mumbai

Job Description-

• Greeting consumers
• Assess the consumer needs & suggest the right product
• Collect and give consumer feedback / information
• Developing new ways to meet customers' needs. 
• Handling customer complaints. 
• Overseeing the interactions between customers and key team members, such as Customer Service Representatives.
• Quotation
• Order Processing
• Design Sending
• Invoicing
• Dispatching
• Track customer interactions (Gati Software)

Skills-

• effective communication skills 
• Tracking, 
• Grounding,
• Resourcing, 
• Gesturing,