Chain N Chains: Sr Order Process Manager in Mumbai

The Senior Order Process Manager will oversee order management from confirmation to dispatch, ensuring timely processing, coordination with production, and customer satisfaction in a jewellery manufacturing or trading environment.

Manage end-to-end order processing and execution Coordinate with sales, production, and logistics teams Track order status, timelines, and delivery schedules Handle customer coordination regarding orders and timelines Ensure accurate documentation and order records Resolve order-related issues and escalations Improve order processing efficiency and accuracy

5–10 years of experience in order processing within the jewellery industry Strong understanding of jewellery production and supply chain Excellent coordination and communication skills Ability to manage multiple orders and deadlines simultaneously Proficiency in ERP systems and MS Excel

Graduate in any discipline Diploma or certification in operations / supply chain (preferred)