We’re hiring enthusiastic and customer-focused Sales Associates to join India’s leading jewellery retail stores. The role requires strong communication, styling sense, and the ability to deliver a premium customer experience.
Responsibilities
Customer Service & Sales Greet customers and understand their jewellery needs. Demonstrate product knowledge (gold purity, diamond quality, gemstone basics). Support in closing sales & achieving monthly targets. Provide excellent customer service aligned with luxury retail standards. Store Operations Handle billing, packaging, and documentation. Maintain store hygiene and counter readiness. Assist in daily opening & closing activities. Inventory & Stock Handling Manage tagging, barcoding, inward/outward entries. Assist in stocktaking & audits. Ensure careful handling of gold & diamond jewellery. Visual Merchandising Ensure displays are neat, attractive, and updated. Support with festival/event-based VM changes. Customer Relationship Management Collect customer data & support CRM activities. Follow up with warm leads for repeat business.
Requirements
Experience: 5–8 years in jewellery retail, with minimum 2–3 years in a supervisory/managerial role. Strong team management, sales leadership, and problem-solving capability. Excellent communication and client-handling skills.
