Job Responsibilities:

• Receive orders from supervisor to determine what is required in terms of dispatch work.
• Sort out dispatch orders according to timelines and locations and decide which riders to assign them to.
• Create work orders for dispatch riders and provide them with information on routes and timelines.
• Supervise the loading and unloading of items from delivery trucks, ensuring that the right ones are loaded for delivery/dispatch purposes.
• Track deliveries or dispatch riders to determine their specific locations, for the purpose of informing customers.
• Create and maintain logs of dispatch activities managed, and overseen during the shift, in sync with established procedures.

Skills:

• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English written and oral
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma