The Ring Expert is the main person to face the client. The Ring Expert drives the appointment
in-store or online and handles client requirements using expert knowledge in styling, design,
and people-reading skills—applying these to convert business. They handle the entire Client &
Product cycle from Appointment to Delivery.
Responsibilities
• Participating in events to represent the business model & introduce customers to our model
• Provide concept tours as necessary to stakeholders & customers
• Participate in conducting Jewellery exhibitions
• Host Jewellery styling consultations for diamond Jewellery clients periodically
• Be a part of a networking forum or represent the company in digital platforms to contribute in revenue generation
• Provide inputs on product strategy
Requirements
Lead to Appointment
• Lead nurturing from lead to studio visit
• Enquiry handling
• Providing prices on request
Appointment to Receipt
• Driving the appointments per the provided SOP ensuring that the guidelines are followed
• Providing customers with necessary information about policies, products & services
• Able to gauge client’s mind-set & driving the appointment flow
• Conducting virtual appointments driving to either closure or studio visit
• Processing online orders
• Keeping track of product offerings and availability
• Quotation communications
• Building positive customer relations
• Inventory management
• Administering studio cleanliness
• Advance acceptance & receipt generation
• Handing over cash to head-office
Procure to Pay
• Following up on status of product before reception and sharing status with Head Office post reception
• Ensuring that user expectations & design standards are met during the quality check process
Receipt to Invoice
• Handling product deliveries
Interview Process
1. HR Round
2. Technical In Person Round
Job Role
Employment Type
Full Time
Category
Retail Sales Executive
Job Requirements
Experience
3 years
Skills Required
Retail Sales Executive
Luxury customer experience
Sales closing techniques
Consultative Sales
Customer Support
POS systems
Education Requirements
Must possess a Bachelor's degree and 2–4 years of proven experience as a Sales Executive in retail.
