We are Looking for a dedicated and customer-oriented Senior Sales Representative to drive sales team.
About the role:
The Sales Respresentative responsibilities include successfully onboarding jewellers and other associates as brand partners, increase sales, analyse industry trends to identify ways to improve sales, ensure customer satisfication, as well as submit account plans and sales reports to higher management.
You should also be able to resolve customer complaints in a timely manner.
To be a successful senior sales executive, you should be persuasive and able to build rapport with business partners and customers.
Ultimately, an outstanding senior sales representative should be adept at negotiating terms of sale with business partners, customers, and demonstrate exceptional communication, leadership, and customer service skills.
Responsibilities:
- Identifying, pitching & converting jewellers & associates to become brand partners (B2B).
- Presenting &selling of jewellery to customers (B2C).
- Expand clientele by generating leads and acquiring new customers.
- Responsible for meeting monthly sales revenue targets.
- Developing innovative sales strategies to achieve sales goals.
- Upselling & cross-selling to the potential customers.
- Establish, submitting customers purchase orders to the relevant department for processing.
- Resolving customer complaints in a timely and professional manner to maintain customer loyalty.
- Co-ordinate sales efforts with team members and other departments.
- Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Support in business development planning and strategy efforts.
Requirements:
- Should be Commerce graduate.
- Minimum 3-5 years experience in sales - luxury goods industry preferable.
- Certified Sales Professional (CSP) accreditation is advantageous.
- Proficiency in all Ms-office applications as well as CRM software.
- Excellent analytical and outstanding leadership skills.
- Effective communication skills.
Interview Process
HR round
Face-Face technical round
Location
301, 3rd floor,
Relcon House, Trimbak Niwas,
MG Road, Vile Parle(East),
Mumbai - 400057.
