Job Description
We are seeking experienced and customer-focused Sales Executives / Senior Sales Executives to join our jewellery retail team. The ideal candidate must have solid experience in jewellery sales, excellent communication skills, and the ability to deliver a premium customer experience. You will be responsible for driving sales, managing customer relationships, and supporting daily showroom operations.
Responsibilities
1. Customer Handling & Sales Greet and assist walk-in customers with professionalism and warmth. Understand customer needs and recommend suitable jewellery designs. Showcase gold, diamond, and other jewelry collections confidently. Prepare quotations and ensure smooth billing & documentation. Convert enquiries into sales and meet monthly sales targets. 2. Relationship Building Maintain strong relationships with repeat and high-value clients. Follow up with customers regarding new collections, offers, and after-sales service. Build a personal client book and nurture long-term loyalty. 3. Product & Store Management Maintain deep product knowledge (gold, diamond, hallmarking, purity, weight). Assist in visual merchandising and ensure displays are attractive and clean. Ensure accurate stock handling, tagging, and security compliance. 4. Operational Support Coordinate with the store manager for daily workflow. Support with stock audits, replenishment, and reporting. Follow all SOPs, billing systems, and store guidelines.
Requirements
1. Mandatory: 4–5 years of experience in jewellery retail or wholesale sales. 2. Strong communication skills in Hindi/English/Gujarati. 3. Customer-centric approach with strong selling skills. 4. Presentable, confident, and well-groomed. 5. Ability to work in a fast-paced retail environment. 6. Knowledge of jewelry measurements, weights, pricing, and certifications preferred.
Education Requirements
1. Minimum: 12th Pass / HSC 2. Preferred: Graduate (B.Com, BBA, BA, or similar) 3. Additional sales or customer service training is a plus.
