Trident Jewellery Job: Retail Sales Officer - Tanishq Stores

Responsibilities:

- Greet customers and assist them in finding the perfect piece of jewelry
- Provide product information, pricing, and promotions to customers
- Maintain a clean and organized store appearance
- Meet daily and monthly sales targets
- Build strong relationships with customers to ensure repeat business

Requirements:

- Graduate degree
- Previous experience in retail sales, preferably in the jewelry industry
- Excellent communication and customer service skills
- Ability to work flexible hours including weekends and holidays
- Knowledge of basic computer skills and POS systems
- A passion for jewelry and fashion trends

Feedback Management:

Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer mechanism satisfaction and store ratings

Customer Compliants

Manage customer queries and complaints as per the company 

Behavioural Skills

• Customer Centricity
• Delivers Results
• Build Effective Teams

Interview Process:

-HR Round
- Technical round