VM Jewellery Job: Back office executive in Mumbai

Roles and Responsibilities:

• Organize office and assist associates in ways that optimize procedures
• Sort and distribute communications in a timely manner
• Create and update records ensuring accuracy and validity of information
• Gathering and processing research data
• Should Perform in handling and processing orders, co-ordination with MIS
• Assisting and coordinating with the sales team
• Feed Customer details in CRM and to send emails to customers if required.

Requirements:

• Bachelor’s degree with 6months to 1 year experience in customer service.
• Preferably Male candidate.
• Candidate having experience from ecommerce industries like Amazon, Flipkart, ebay would be an added advantage.
• Knowledge of computer operating systems, advanced excel & Data maintanence.
• Ability to work as part of a team.
• High-level written and verbal communication skills.

Interview process

Face - Face HR Interview.