Job Description
Azotiique, a premium fashion and jewelry retail boutique, is seeking an organized, energetic, and customer-focused Store Manager. The ideal candidate will ensure smooth daily store operations, deliver exceptional customer service, maintain store standards, and drive sales performance. If you come with a background in luxury retail, fashion, or jewelry, this is the perfect opportunity to grow with a renowned brand.
Responsibilities
Store Operations Management
* Oversee daily store functioning to ensure smooth operations.
* Maintain store discipline, punctuality, and process adherence across the team.
* Supervise opening/closing activities, billing, and store upkeep.
* Ensure store protocols, safety measures, and brand guidelines are strictly followed.
Sales & Customer Service
* Assist customers with product recommendations, styling, and purchase decisions.
* Provide a high-end customer experience aligned with Azotiique’s brand values.
* Handle customer queries, feedback, and special requests professionally.
* Build relationships with repeat and high-value customers.
Inventory & Stock Handling
* Maintain accurate stock levels and monitor inventory movement.
* Coordinate inward/outward stock, tagging, and product display.
* Support stock audits and ensure minimal shrinkage.
* Track fast/slow-moving products and share reports with management.
Visual Merchandising
* Ensure products are displayed attractively and updated as per new arrivals.
* Implement VM guidelines to maintain store aesthetics and brand feel.
Team Coordination
* Supervise sales staff, assign responsibilities, and ensure task completion.
* Support training of new staff on customer service, product knowledge, and store procedures.
Reporting & Administration
* Prepare daily, weekly, and monthly sales reports.
* Manage POS system, billing accuracy, and payment handling.
* Coordinate with management on store performance, insights, and improvements.
Requirements
* 2–5 years of experience in retail (fashion, jewelry, or luxury brands preferred).
* Strong communication and interpersonal skills.
* Confident, well-spoken, and customer-oriented.
* Ability to manage a team and maintain a disciplined store environment.
* Skilled in sales techniques, upselling, and handling premium clientele.
* Basic computer skills: POS, Excel, billing systems.
Education Requirements
* Minimum: Graduate in any field.
* Preferred: Degree/Diploma in Retail Management, Fashion Management, Luxury Brand Management, or similar fields.
