Job Description

• Managing daily operations such as hiring and training employees, scheduling shifts, monitoring inventory levels, and maintaining relationships with suppliers
• Recruiting, hiring, and training new employees to meet the store's staffing needs
• Communicating with vendors to identify new trends in jewelry styles and materials
• Ensuring that all merchandise is priced accurately and appropriately labeled
• Providing customers with product knowledge and advice on jewelry selection in order to help them make informed buying decisions
• Establishing and enforcing rules and policies regarding employee conduct and store operations in order to ensure customer satisfaction and compliance with the law
• Maintaining relationships with other businesses, including other jewelry stores, manufacturers, suppliers, and gemologists, to keep up with industry trends and developments
• Determining the value of gems and other precious materials using appraisal techniques such as X-ray fluorescence spectrometry or laser Raman spectroscopy
• Evaluating insurance claims for stolen or damaged property and submitting payment to clients who have suffered losses due to theft or damage
   

Skills

• Recruiting, training, supervising and appraising staff.
• Managing budgets
• Maintaining statistical and financial records
• Dealing with customer queries and complaints.