Key Responsibilities:

• Greet customers warmly and ascertain their jewellery needs and preferences.
• Provide knowledgeable information about our products, including specifications, pricing, and aftercare.
• Demonstrate exceptional selling skills and product knowledge to drive sales.
• Build and maintain lasting relationships with customers by following up on purchases, suggesting new merchandise, and informing them of upcoming events.
• Manage financial transactions accurately and responsibly.
• Maintain visual standards, including merchandise presentation, signage, lighting, and general maintenance.
• Keep abreast of market trends and new collections.
• Assist in inventory management and ensure the security of high-value items.
• Collaborate with the team to meet sales targets and deliver on customer service standards.

Requirements:

• Proven experience as a sales executive or relevant role, preferably in the jewellery or luxury retail sector.
• Excellent communication skills in English and Hindi; knowledge of additional languages is a plus.
• Strong interpersonal skills with the ability to engage and build rapport with clients.
• Basic understanding of sales principles and customer service practices.
• Familiarity with POS systems and inventory management software.
• Flexibility to work in shifts, including weekends and holidays.
• A high school diploma is required; further education in Marketing or related fields is preferred.