Personal Styling & Consultation: Assist customers in selecting complete looks for special occasions like weddings and festivals. Recommend suitable fabrics (silk, handloom, etc.), color palettes, and silhouettes based on the customer’s body type and preferences. • Fabric & Design Expertise: Provide technical advice on different textiles, weaving techniques, and embroidery. Guide customers on customization options, such as neckline changes or add-on work, and coordinate with the tailoring team. • Customer Relationship Management (CRM): Build and maintain a client book with customer preferences and purchase history. Proactively reach out to VIP clients with information on new arrivals or exclusive previews. • Front-End Service Operations: Handle customer enquiries via phone, email, or inperson. Resolve complaints, process exchanges, and manage the feedback mechanism to improve store service. • Sales & Conversion: Achieve individual sales targets by effectively upselling and crossselling accessories (e.g., jewelry, stoles) to complete the ethnic look. • Visual Merchandising Support: Collaborate with the VM team to ensure mannequins and displays are styled according to current trends and brand guidelines.