CRM Account Manager

Hiring for an Account Manager to create long-term, trusting relationships with our customers.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• 0-2 years work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager.
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Maintaining sharp attention to detail
• Strong verbal and written communication skills
• Bachelor's degree

Interview Process:

HR Round

face to Face Technical Round