We are looking for an IT Support Executive to Handle and resolve all IT related issues.
Job Description:
- Provide technical assistance with computer hardware and software.
- Resolve issues for staff via phone, in person, or electronically.
- Log bugs and enhancement requests.
- Perform hardware and software installations, configurations and updates as needed.
- Create and maintain tips and tricks solutions for online database and web site.
- Resolve technical issues in a timely manner using available resources within the company.
- Strong troubleshooting and critical thinking skills.
Experience:
Preferred Experienced IT support Executive
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
Interview Process:
Face to face Technical round
