Store Manager & ASM

We are looking for Store Managers and ASM for ORRA Fine Jewellers with hands on experience in managing the stores and able to lead a team.

Job Description:

Is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. 

Responsibilities:

• Responsible for achievement of sales for the showroom 
• Managing a team of sales professionals to meet set targets & adherence to SOPs 
• Deliver excellent service to ensure high levels of customer satisfaction.
• Motivate the sales team to meet sales objectives by training and mentoring staff.
• Hire, train, and oversee new staff.
• Respond to customer complaints and concerns in a professional manner.
• Ensure store compliance with health and safety regulations.
• Develop and arrange promotional material and in-store displays.
• Prepare detailed reports on buying trends, customer requirements, and profits.
• Undertake store administration duties such as managing store budgets and updating financial records.
• Monitor inventory levels and order new items.

Requirements:

• A minimum of 4 years experience working in a retail environment, ideally in a managerial role and having knowledge about jewellery.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

• Jewellery exp is mandatory 

Required Candidate profile Qualification:

 MBA/Graduate/HSC/SSC(willing to complete Bachelors) with relevant Sales/Team Handling Experience into Jewellery