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Customer Support Jobs in India 2026

Explore verified customer support job opportunities in India. Find roles for customer support professionals across top jewelry, retail and D2C brands. Apply on Mintly.

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20 jobs

Qween Jewels- Self-Discovery Experiential Jewellery

  • Delhi, India
  • ₹6 Lakhs to ₹9 Lakhs p.a.
  • 5 months ago

The Retail Sales Officer (RSO) will be responsible for delivering an exceptional in-store customer experience while driving sales for the brand’s jewellery collections. The role requires strong customer engagement, deep product knowledge, and the ability to guide customers through the jewellery buying journey. Candidates should be capable of achieving sales targets while maintaining high service standards in a premium retail environment.

Full TimeMid-LevelJewellery Retail
House of Quadri - Lab Grown Diamond Jewellery

House of Quadri - Lab Grown Diamond Jewellery

  • Delhi, New Delhi, India
  • ₹6 Lakhs to ₹8 Lakhs p.a.
  • 8 months ago

We are looking for a polished and consultative Client Advisor to manage high-value jewellery sales at our Defence Colony showroom. This role goes beyond walk-in counter sales and focuses on relationship-led selling , online lead conversion , and personalised client advisory for premium customers. You will act as a trusted jewellery consultant guiding clients through design selection, pricing, customization, and purchase decisions across both in-store and online touchpoints .

Full TimeMid-LevelJewellery Retail
  • Delhi, New Delhi, India
  • As Per Experience
  • 10 months ago

The Retail Sales Executive will drive in-store jewellery sales while delivering premium customer service and achieving sales targets.

Full TimeMid-LevelJewellery Retail
  • Delhi, NCT, India
  • Up to ₹30,000 /mo
  • 2 years ago

Key Responsibilities: Assist customers in selecting jewellery pieces that meet their needs and preferences. Provide detailed information about the features, quality, and benefits of our products. Handle sales transactions and process payments efficiently. Maintain and organize the store's inventory. Achieve sales targets and contribute to the store's overall performance. Build and maintain strong customer relationships to encourage repeat business. Stay updated on the latest jewellery trends and product knowledge. Requirements: Previous experience in retail sales, preferably in the jewellery industry. Strong interpersonal and communication skills. Ability to work flexible hours, including weekends and holidays. High school diploma or equivalent; additional education in sales or marketing is a plus. Proficiency in using point-of-sale (POS) systems. A friendly and professional demeanor.

Full TimeMid-LevelSales
Mahipal Kothari : Luxury crafted jewels

Mahipal Kothari : Luxury crafted jewels

  • New Delhi, NCT, India
  • As per market standards ₹
  • 2 years ago

Responsibilities Mastering knowledge and information related to the brand and share to respected customers Deliver standard service excellence to customer, based on brand guidelines Establishing contact and develop relationship with regular and new customers To keep and maintain customer database and preferences Consistently contributing sales by accomplishing store monthly target Performing and maintain daily stock inventory To ensure product, display material, sales kit and boutique environment are in good condition Perform additional service Skills Strong communication Passion for customer service-outstanding Sales minded Excellent command on English Product knowledge Customer service

Full TimeEntry/Fresher
  • Delhi, NCT, India
  • As per market standards ₹
  • 2 years ago

Job Description Arranging displays of jewellery, clocks, watches and silverware in the shop Discussing what the customer wants and choosing suitable items Arranging different methods of payment: cash, credit and debit cards etc Gift wrapping items purchased Examining pieces of jewellery and quoting a value Repairing, adjusting and cleaning jewellery Carrying out stock control duties Working to meet a set sales targets Skills Strong Customer Service. Sales Associates. Customer Satisfaction. Product Knowledge. Customer Service. Retail Sales.

Full TimeEntry/FresherSales
  • New Delhi, NCT, India
  • Up to ₹9 LPA
  • 2 years ago

We are looking for a dynamic and experienced Female Counter Sales Executive to join our team at AMARIS Jewels by Prerna. The ideal candidate will have a passion for luxury goods, a customer-centric approach, and excellent communication skills. Responsibilities: Greet and engage with customers to establish a positive connection Provide excellent customer service by advising clients about our range of jewelry, assisting them in making the best choices for their needs Ensure display of merchandise is up to the company's visual standards Process payments and handle cash register duties Maintain an updated knowledge about the latest trends in the jewelry industry Handle customer queries and complaints professionally Achieve sales targets set by the management Qualifications: Bachelor’s degree would be a plus Prior experience in retail sales, preferably in the jewelry or luxury goods sector Excellent command over English with effective communication skills Strong understanding of customer service needs and priorities Ability to work flexible hours, including weekends and holidays Basic understanding of sales principles and customer service practices What we offer: Competitive salary package with incentives Continuous training to enhance jewelry product knowledge An excellent working environment with opportunities for growth and development If you are a motivated individual who enjoys working in a fast-paced luxury retail environment, we'd love to hear from you!

Full TimeMid-LevelSales

ZoyaSign up to apply

  • New Delhi, Delhi
  • 2 weeks ago

Client Advisor role in New Delhi for a luxury jewellery brand, focused on servicing clients, styling guidance, and transactions.

Jewellery RetailCustomer SupportCRM Executive+3 more
  • New Delhi, Delhi
  • 1 month ago

Sales Consultant role in New Delhi for Swarovski, focusing on delivering luxury customer service and driving sales in-store.

Full TimeJewellery RetailSenior Retail Sales ExecutiveCustomer Support

SwarovskiSign up to apply

  • New Delhi, Delhi
  • 2 months ago

Sales Consultant position in New Delhi at Swarovski, focusing on delivering premium customer service and driving sales in a luxury retail environment.

Full TimeJewellery RetailCustomer SupportLuxury customer experience

Frequently Asked Questions

Top employers hiring Customer Support talent on Mintly include Qween Jewels- Self-Discovery Experiential Jewellery, House of Quadri - Lab Grown Diamond Jewellery, Lukson Jewels Private Limited and CaratLane Trading Private Limited. There are currently 20 verified Customer Support job openings across India.

Requirements vary by employer, but Customer Support roles in jewellery and luxury retail typically require relevant training or certification, hands-on industry experience, and familiarity with standard tools and processes. Check individual listings on Mintly for exact requirements.

Customer Support job openings are concentrated in India's jewellery manufacturing and retail hubs: Mumbai (SEEPZ), Surat, Jaipur, Bangalore, Hyderabad, Chennai, Coimbatore, and Salem. Use Mintly's city filter to narrow your search by location.

Yes. Mintly lists both fresher-friendly and experienced Customer Support openings. Use the experience filter to find entry-level positions suitable for 0 to 2 year candidates.

Visit the Customer Support jobs page on Mintly, filter by city or experience level, and apply directly. You can also save jobs and turn on alerts to be notified of new Customer Support openings as they are posted.