Customer Support Jobs in India 2026
Explore verified customer support job opportunities in India. Find roles for customer support professionals across top jewelry, retail and D2C brands. Apply on Mintly.
13 jobs
Svaraa Jewels- Lab Grown Diamond Jewellery
We are seeking experienced and customer-focused Sales Executives / Senior Sales Executives to join our jewellery retail team. The ideal candidate must have solid experience in jewellery sales, excellent communication skills, and the ability to deliver a premium customer experience. You will be responsible for driving sales, managing customer relationships, and supporting daily showroom operations.
Mira Gems- Lab Grown Diamond Company
We are seeking an experienced Sales Manager with a strong background in lab-grown diamond jewellery to lead and manage our sales operations. The ideal candidate will be responsible for achieving sales targets, developing strong client relationships, and driving overall business growth for Mira Gems.
Maiora Diamonds- Lab Grown Diamond Jewellery
Manage customer lifecycle, client engagement, retention, and post-sales communication through structured CRM operations.
Maiora Diamonds- Lab Grown Diamond Jewellery
The Sales Executive will handle walk-in customers, present products professionally, drive sales targets, and ensure exceptional customer experience in the showroom.
Mia by Tanishq - Premium Jewellery Stores
PLZ NOTE CANDIDATE MUST BE FROM SURAT CITY AND MUST BE EXPERINCE IN A JEWELRY SHOWROOM / OR DIAMOND 2 TO 5 YRS Job Description Presenting and selling of products/services using well - mannered communication skills to existing and prospective customers. Upselling, Cross Selling to the potential customers. Establish, develop and maintain positive business and customer relationships. Coordinate sales effort with team members and other departments. Reach out to customer leads through followups. Continuously improve through feedback Handling and resolving customer problems and complaints to maximize satisfaction. Analysis of the needs of existing/potential customers to meet their requirements. Skills Good Learner Well - mannered Product Knowledge Customer Service Customer Relationship
DIA Precious Jewellery Private Limited
The Junior Retail Sales Executive is responsible for providing exceptional customer service and sales expertise to enhance the customer experience in a retail store setting. Junior Retail Sales Executive Job Responsibilities: • Maintain a high level of customer service standards and ensure all customers receive an excellent shopping experience. • Assist customers with their queries, offering advice and product knowledge where appropriate. • Utilize product knowledge to increase sales and generate new business opportunities. • Support management in developing promotional campaigns and initiatives to increase store footfall. • Coordinate with other departments to ensure all customer orders are processed efficiently. • Ensure all products are priced accurately and maintained in good quality condition. • Monitor stock levels, re-order stock as necessary, and liaise with suppliers to ensure timely delivery of new products. Junior Retail Sales Executive Job Requirements: • Proven track record of success in retail sales environment. • Knowledge of retail sales processes and techniques. • 1+ year of retail sales experience preferred • Knowledge of product lines and inventory management systems • Excellent interpersonal skills and customer service orientation • Ability to work a flexible schedule including evenings, weekends, and holidays • Previous experience working in Luxury Retail Brands is preferred. Junior Retail Sales Executive Interview Process: • HR Round • In Person Technical Round with Hiring Manager
Tanishq Jewellery,Global Iconic Brand - TATA Product
Tanishq Jewellery Brand, a Franchise Owned by Ratnam Enterprises in Surat is looking to hire passionate retail Sales Executives for their stores. Retail Sales Executive Job Responsibilities Greet customers when they enter and leave the Tanishq Stores. Provide them with accurate information in response to customers Enquiries Compare prices and features across products to help customers buy better to their requirements. Cross-sell products and services when required Maintain an inventory and ensure that stocks are always full Help customers with returns and exchange of products. Collaborate with fellow employees to provide high-quality customer service. Educated the customers about the discounts and special promotions/sale at the stores. Constantly replenish information on all products/merchandise such as price, features, after-sales service, etc during off season/peak season time Retail Sales Executive Job Requirements At-least graduate degree Basic English is fine. Freshers are welcome to apply. If any experience in any field is also welcome Trainable mentality to succeed Confident about customer handling and willing to succeed Multi tasking ability and organizational skills. Basic knowledge of MS office and typing is required Retail Sales Executive Interview Process HR Round In Person Store Manager Interview Candidates are required to commit to 18 month stay with the brand. As the brand is investing in training and educating the candidates, it is important for the employees to work with them for atleast 18 months
Angelina Jewels- Proprietor Firm
Hiring for customer relationship manager who will constantly identify opportunities to grow the customer base and build positive relationships with new clients. Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by the team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Conducting business reviews using CRM programs. Skills and Requirements: Any Graduate A minimum of 2-3 years experience. Excellent interpersonal and communication skills. Proficient in all Microsoft applications Excellent leadership skills. Maintain a positive attitude focused on customer satisfaction. Interview Process: HR Round Face to Face Technical Round
O P Art Jewellery
Hiring for a Customer Support Specialist for our team with excellent verbal and written communication. Responsibilities Provide Software Demo/Training Maintain a good relationship between customers and the company. Provide detailed information about the products and services offered to the customers. Communicate effectively with the customer support team. Open and maintain customer account with all the desired account information. Listen to customer complaints and provide adequate solutions for their problem via phone or email. Propose potential products or services to top management to gather customer information and analyze customer needs. Achieve sales targets productively. Train the junior staff on improving customer satisfaction. Handle and manage surveys in regards to resolving customer service problems. Keep the record of customers and follow-up with them on a timely basis for better customer experience. Qualification: BCA, B.Com, B.Sc., Diploma Computer Requirements Minimum 1 years of experience as a Customer Service Specialists. Good Communication Skill Basic Cloud Software Knowledge Basic Analytical Troubleshooting Skills Proficient in MS Office. Interview Process: HR Round Technical Face to Face Round
Malabar Gold & DiamondsSign up to apply
Junior Housekeeping role at a jewellery retailer in Surat, Gujarat, handling store upkeep, guest refreshments, and general service support.
Frequently Asked Questions
Top employers hiring Customer Support talent on Mintly include Svaraa Jewels- Lab Grown Diamond Jewellery, Mira Gems- Lab Grown Diamond Company, Maiora Diamonds- Lab Grown Diamond Jewellery and Mia by Tanishq - Premium Jewellery Stores. There are currently 13 verified Customer Support job openings across India.
Requirements vary by employer, but Customer Support roles in jewellery and luxury retail typically require relevant training or certification, hands-on industry experience, and familiarity with standard tools and processes. Check individual listings on Mintly for exact requirements.
Customer Support job openings are concentrated in India's jewellery manufacturing and retail hubs: Mumbai (SEEPZ), Surat, Jaipur, Bangalore, Hyderabad, Chennai, Coimbatore, and Salem. Use Mintly's city filter to narrow your search by location.
Yes. Mintly lists both fresher-friendly and experienced Customer Support openings. Use the experience filter to find entry-level positions suitable for 0 to 2 year candidates.
Visit the Customer Support jobs page on Mintly, filter by city or experience level, and apply directly. You can also save jobs and turn on alerts to be notified of new Customer Support openings as they are posted.