CRM Executive

Hiring for customer relationship manager who will constantly identify opportunities to grow the customer base and build positive relationships with new clients.

Responsibilities:

• Building and maintaining profitable relationships with key customers. 
• Overseeing the relationship with customers handled by the team. 
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.

Skills and Requirements:

• Any Graduate 
• A minimum of 2-3 years experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications
• Excellent leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Interview Process:

HR Round

Face to Face Technical Round